Returns & Exchanges
At Dixxon, we stand behind our quality and want to ensure you are completely satisfied with your purchase. We offer a 30-day window for returns and exchanges on all unwashed, unworn items with original tags attached.
Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.
Package Your Items
Securely pack your items in their original packaging, ensuring all tags are intact and the products are in brand-new condition.
Print and Attach Label
Download and print the prepaid shipping label provided through the portal and affix it clearly to the outside of your package.
Drop Off and Track
Hand your package to the designated carrier; once received at our warehouse, your refund or exchange will be processed within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing